Privacy Policy
Modafinil Australia Direct (“we”, “our”, “us”) is committed to safeguarding your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. It applies to all data collected through our website, mobile platforms, and any other online services (collectively, “Services”).
What Information Do We Collect?
Information You Provide to Us: When you contact us, we may collect your name, email, phone number, and any other details you choose to share. We also keep records of communication, such as emails, calls, or messages sent via forms.
Information We Collect Automatically: We automatically collect data such as IP address, device details, browser type, operating system, referring links, pages visited, time spent, and frequency of visits. Cookies and similar technologies are also used to personalise your experience and improve performance.
Information from Third Parties: We may receive limited data from tools such as Google API, Analytics, and Search Console, which may include identifiers like Google ID.
How Do We Use the Information?
We use collected information to provide, operate, and improve our Services. Your details help us process requests, maintain accounts, and recognise returning users. We also use it for communication, including order updates, service alerts, and promotional offers (you may opt out at any time). Usage data helps us analyse performance, optimise site functions, and develop new features. Information may also be used to comply with legal obligations and ensure the safety of users and our business.
What Information Do We Share?
We may share your data with trusted third-party providers who assist with hosting, IT support, and payment systems. We may also disclose information when required by law, regulation, or government request. In the case of a business sale, merger, or acquisition, your data may be transferred to the new entity.
Retention of Your Data
Your personal data will only be retained for as long as necessary to fulfil the purpose it was collected, including legal or reporting obligations. When it is no longer required, we will securely delete or anonymise it in accordance with the law.
Transfer of Data
Your information may be stored on servers outside your country. We ensure safeguards are in place before any transfer and maintain compliance with privacy regulations.
Delete Your Data
You have the right to request deletion of your personal data. We will process requests promptly unless the data must be retained for legal, dispute resolution, or contractual reasons.
Your Choices
You can request access to or correction of your information at any time. Most browsers automatically accept cookies, but you can disable them if you prefer. You can also opt out of promotional emails, though we may still send essential service messages.
Security of Your Data
We use industry-standard methods to protect your information, but no online system is 100% secure. We continually review our security practices to minimise risks.
Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from minors, and if discovered, such data will be deleted immediately.
Links to Other Websites
Our site may contain links to third-party websites. We are not responsible for their content or practices and recommend reviewing their privacy policies.
Your Rights
If you believe your privacy rights have been breached, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our Services means acceptance of any changes.
Use of Google Tools
We use Google Analytics to understand how users interact with our site, such as what pages are viewed and how often. This helps us improve our Services. You can opt out of Analytics with the Google Analytics Opt-out Browser Add-on. We also use Google Search Console to monitor site performance, Google reCAPTCHA to protect against spam, and Google Tag Manager to manage website tracking tools. For details, please see Google’s Privacy Policy.
Contact Us
We want every customer to feel confident when shopping with us. If you have any questions about this Privacy Policy, please contact us using the details provided on our website 0r message us on 0488 841 889.